👋🏻 Hi there, I’m Elisa,
a recognised retail design expert on a mission to share her passion three red dots 

What makes me unique?

I bring together:

practice

&

academia

marketing strategy

&

interior architecture

How did I come to make these links?

I have passionately been practising as a retail designer for 12+ years in Brussels, Shanghai and London. During this time, I worked both in-house and as a consultant, across the full range of retail formats, from SIS’s to pop-ups, flagship stores, outlet centres, shopping malls and even city centre rejuvenation schemes.

My boundless passion led me to conduct a PhD on “valuable in-store experiences”, where I developed tools for practitioners to create such environments. I am now a Doctor of Retail Design.

These six years of academic research and teaching combined with my previous field experience have provided me with a unique perspective on the retail design discipline.

Elisa Servais portrait

My goal is to share my passion and expertise by promoting a more strategy-driven, holistic, omnichannel, collaborative and inclusive approach to retail design practices.

How do I bring my vision to life?

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Scalable retail design advice from strategy to implementation

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Lectures, training, coaching, webinars & masterclasses
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Keynotes, workshops, event host & moderator
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Publications, retail tours & safaris

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Clients & Partners

WAVE of Engagement logo
Entreprendre XXL logo
Orsoko logo
Sotheby Institute of Art logo
Shop le Salon logo
Worthy Campus logo
Retail touch points logo

How can I help you?